Information & Guidance

To ensure a smooth production preparation process aligned with your expectations, we ask for a few key details such as fabric quality, size fit, product details and graphics.

You can simply guide us with reference photos, size charts, existing products or sample pieces that reflect the fit and print/embroidery style you want. Our customer consultant will walk you through every step.

If you have a low-volume order, there is no need to worry. We focus on a brand’s vision and long-term growth rather than order size.

We are able to produce starting from 150 pieces per style , while maintaining the same high production standards we apply to all our clients.

If you do not have a tech pack, we provide you with a blank template to help you create one. This template is designed to guide you step by step through all the technical details we need for production.

Using this structure, you can easily organize specifications, measurements and construction details, allowing us to move quickly into the sampling proces.

After production, you may either organise delivery to your own warehouse or ask our logistics team to coordinate the full process.

We can manage door-to-door delivery, including tracking, documentation and communication with carriers. As a trusted manufacturer, we take responsibility for follow-up.

We simplify the entire journey from idea to shipment with clear communication, structured processes and reliable production planning.

Thanks to our in-house quality assurance, trusted logistics partners and strong customer relationships, we act as a long-term manufacturing partner rather than just a supplier.

We are committed to maintaining high standards throughout production. In case of a manufacturing defect, customers must notify us in writing within 14 days of delivery.

After evaluation, if a defect is confirmed, the product will either be replaced free of charge or refunded, in line with the agreed terms.

Our dyes and chemical processes comply with OEKO-TEX® and relevant international standards.

They are produced under strict environmental controls to minimise impact, ensuring that fabric finishing and dyeing meet both safety and sustainability expectations.

Our standard delivery term is typically FCA (Free Carrier). Under this term, the goods are collected by the transport company you designate, and the responsibility for delivery lies with your carrier.

If you prefer, we can recommend reliable logistics partners and organise the entire delivery process as DAP (Delivered at Place).